FAQ

Frequently Asked Questions

Do you have questions?

Can I use a custom domain name with AppDrag?

Yes, of course, you can redirect your existing domain to your website on AppDrag. You can also transfer or buy a new domain directly with us.
Note: This option requires Cover, Basic, Pro or Ultra plans.

What forms of payment do you accept? 

We accept debit and credit cards (through STRIPE). When you register a card with us, we do not keep the card number in our database, we only keep a card fingerprint to be able to renew your subscriptions if needed.

Can I have a custom email address?

For domains hosted with us we include Email alias (number of aliases included depends on your plan).

Can I upgrade my plan if I have already subscribed?

Of course, you can upgrade your plan any time during your subscription. 

How long are your contracts?

All the plans can be paid monthly or annually. Of course you can always cancel your plan renewal at any time. 

How do I cancel my subscription?

To cancel your subscrition, open the AppDrag dashboard, then click on your project then click on the tab"plan/upgrade" and finally click on"cancel". ​

Why should I use AppDrag?

Because we are the best of course! No kidding, our product is the easiest to use and the most powerful on the market. In addition, our competitive plans guarantee the best prices around for a superior service!

What kind of websites can I create with AppDrag?

There is no limit to your creativity! You can build any kind of website you can think of. You can start by browsing our pre-made designs to get inspired, then you can customize one of them or start from scratch. 

How many visitors can I have with 1GB of bandwidth?

Let's assume an average page size of 200KB, 5 pages = 1 MB, there is 1000 KB in 1MB, 1000MB in 1GB so 1000MB x 5 = ~5000 new page views per GB. If you have returning visitors, thanks to cache system you can serve up to 10 times this amount of pages, so up to 50 000 page views with 1GB.

Is additional bandwidth available if I need it?

Additional bandwidth is available at a price of $1 per GB with a minimum of 5GB ($5).  You can enable or disable auto-refill of bandwidth in your project settings.

Do I have to know how to code?

NOT AT ALL! You don't have to be be a developper to use AppDrag. Our entire solution is designed to be used by anyone. Our tutorials are here to help you build your own website easily and quickly. Plus, we are always here to help in case of need.

How does code export work?

When you are in advanced mode, right-click on the folder (\) and click on the"Download .zip archive". 
Note: Export is included in Pro and Ultra plans only
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Do I need to host my website?

No. All our plans include high-performance hosting for your projects. Your site loads quickly and remains live under any conditions.

Can I get additional translation credit?

You can buy more translation credit at any time. The price is $10 per 100000 characters. You can use your credit in any project you have created. Translation credits are used when you want to pre-translate your pages to any of the 90 supported languages.

Could my website experience an outage?

It is technically possible, but it shouldn't due to AppDrag's  fault-tolerant, high-performance cloud infrastucture. With AppDrag's outstanding availability and performance standards, you can focus on your business.

Can I use AppDrag for my web design business?

Absolutely! AppDrag offers you very powerful website development tools which you can effectively use in white-label mode. Check out our Business plans to see which plan best suits the scale of your web design business.

What kind of support do you provide?

Do you have an issue with something, or just questions? All our plans provide Email support, while many of our more advanced plans also provide Chat support.

Another question?

Feel free to contact us anytime. We are always here to help! Or direct your question to the community here.